1. Describe the management functions at various levels in the context of relationships between management and information needs.
2. Describe the role of transaction processing system in management functions. Briefly mention the subsystems of operations management.
3. How do Information systems contribute the Total Quality Management (TQM)? Justify your answer with examples.
4. Why is data mining being put to use in more and more businesses? Also, briefly mention some popular data mining techniques. .
5. Write short notes on:
a) Hyper Text Transfer Protocol (HTTP) & File Transfer Protocol (FTP)
b) Business software solutions provided by Microsoft
c) Features of JAVA
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